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DAP’s 2024 Fastbreak Celebrates Government Innovations that Reduced Transaction Hours


The Development Academy of the Philippines (DAP), as the designated focal organization of the Asian Productivity Organization (APO) Center of Excellence on Public-Sector Productivity (COE-PSP), hosted the 2024 Fastbreak Awards and Recognition Ceremony on November 27, 2024 at the DAP Building in Pasig City. 

This ceremony, attended onsite and online by more than 70 representatives from various government agencies, celebrated public sector organizations' innovation and productivity initiatives, recognizing their efforts in reducing over 100,000 transaction hours, streamlining processes, and enhancing public service delivery. DAP President and CEO Majah-Leah V. Ravago opened the event via video, lauding the collective efforts that made these achievements possible.

Keynote Speaker Wilma G. Manaois, Vice President of the Application Management Office at the Government Service Insurance System (GSIS), highlighted the transformative potential of digital solutions in governance, emphasizing continuous innovation to meet public needs efficiently.

During the event, several agencies and individuals were honored for their exemplary initiatives:

  • Most Significant Transaction Hours Reduced (Grand Winner): The Office of the Ombudsman was recognized for its e-Clearance Processing System, which slashed processing times from 60 days to just over an hour, saving 478.47 hours.
  • Most Transaction Hours Saved: The Bicol Medical Center received this award for its drug prescription automation and patient discharge process improvements, saving 7,313,590 transaction hours annually.
  • Fastbreaker of the Year: The Quezon City Business Permits and Licensing Department won for its QC Biz Easy Online Business Permits Automatic Renewal System, cutting processing times from 15 days to just 2 minutes.
  • Most Significant Transaction Hours Reduced (Special Citations):
    • Dr. Jose N. Rodriguez Memorial Hospital and Sanitarium: Reduced PhilHealth claims processing time by 464.56 hours.
    • Municipal Government of Bacnotan: Streamlined sari-sari store business permit issuance, saving 395.68 hours.
    • Davao del Norte State College: Improved procurement processes, reducing transaction times by 339.98 hours.
    • Philippine Health Insurance Corporation, Region VI: Optimized legal clearance issuance, saving 162 transaction hours.
    • Municipal Government of Rodriguez, Rizal: Enhanced aid distribution processes, reducing transaction times by 116.4 transaction hours.
  • Outstanding Innovative Idea: The Cyber Squires from Colegio San Juan de Letran - Senior High School won for their “DoseRx Medivance” smart medicine box, designed to improve medication adherence and reduce errors.

DAP Senior Vice President for Programs Magdalena Mendoza delivered the closing remarks, emphasizing the importance of innovation and collaboration in driving progress. 

The event concluded with the launch of the 2025 Paper-less: 1 Million Sheets of Paper Saved initiative. It aims to significantly reduce paper consumption by urging government offices to reassess their current practices, policies, and systems related to paper use. The goal is to promote a more sustainable, efficient, and eco-friendly operations across government agencies. For more information about the 2025 Paper-less initiative, visit: https://productivitychallenge.dap.edu.ph/2025-paper-less/

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